Featured Case Study

Andiata Digital Transformation

Comprehensive strategy to modernize a 39-year-old Finnish fashion house while preserving brand heritage

Founded
1986
Industry
Fashion
Market
Premium
Reading Time
15 min
Executive Summary

Digital Transformation Strategy for Andiata

A comprehensive roadmap to modernize a 39-year-old Finnish fashion house while preserving brand heritage

The Challenge

Andiata is a premium Finnish fashion brand founded in 1986, combining Scandinavian minimalism with Parisian femininity. Despite strong royal endorsements (Swedish and Danish royal families) and a loyal customer base, the brand's digital infrastructure remains traditional. With minimal paid advertising, basic e-commerce capabilities, and underdeveloped email marketing, Andiata is positioned at a critical inflection point where heritage brand strength meets significant e-commerce growth opportunity.

Strategic Approach

This strategy focuses on building digital growth engines while maintaining Andiata's sophisticated brand positioning. The approach balances quick wins for immediate revenue impact with foundational investments for long-term scalability.

6 Pillars
Strategic Focus Areas
90 Days
Initial Launch Plan
12 Months
Full Implementation

Key Recommendations

1

Build performance marketing infrastructure (Google Shopping, Meta ads, retargeting)

2

Modernize e-commerce platform with advanced personalization

3

Implement sophisticated email marketing automation

4

Enhance content-to-commerce connection and SEO strategy

Expected Impact (12 Months)

+50-75%
E-commerce Revenue Growth
+25-40%
Conversion Rate Improvement
15-20%
Email Revenue Contribution
-20-30%
CAC Reduction
Company Overview

About Andiata

A heritage fashion house combining Nordic minimalism with Parisian femininity

Founded
1986 in Helsinki
Leadership
Mother-daughter team
Heritage
39 years of expertise
Team Size
~27 employees

Brand Story

Founded in 1986 by Tarja Rantanen and now led by the mother-daughter team of Tarja and Matilda Morelius, Andiata has built remarkable credibility through decades of impeccable tailoring expertise. The brand's "from mothers to daughters" philosophy centers on creating timeless pieces designed to transcend generations—a narrative that resonates powerfully in today's anti-fast-fashion climate.

Recent royal endorsements, including designing Princess Sofia of Sweden's Nobel ceremony gown and regular appearances by Crown Princess Victoria and Queen Mary of Denmark, provide unmatched prestige within the contemporary segment.

Brand Positioning

Design Philosophy

Impeccable tailoring, refined details, and cohesive collections that blend Nordic minimalism with Parisian femininity

Price Points

Premium contemporary segment: €260-560 (blouses to blazers)

Target Customer

Professional women aged 30-60+ valuing quality over trends, seeking versatile pieces

Sustainability Focus

Organic cotton, RWS-certified wool, RDS-certified down, PYRATEX® biodegradable fibers

Notable Achievements

Royal endorsements from Swedish & Danish royal families

Gloria Fashion Award (1998) & Golden Hanger Award (2002)

Veuve Clicquot Business Woman Award for Tarja Rantanen (2011)

International presence: Helsinki, Paris, Saint Tropez

Product Range

Approximately 480+ products across comprehensive categories including:

Coats & JacketsBlazers55+ Dress StylesTrousersSkirtsTops & BlousesKnitwearAccessoriesShoes
Current Digital State

Digital Presence Analysis

Comprehensive audit of Andiata's current digital marketing infrastructure and capabilities

E-commerce Platform

Platform

Shopify with custom Live-theme (based on Impact theme)

Shopify
Features
Multi-currency, Loyalty program
Payment
Shopify, PayPal, Klarna
Shipping
Free at €600+

Social Media Presence

66K
Instagram
3,533
30K
Facebook
Active
Emerging
TikTok
Growing

Current Strengths

Strong organic reach & editorial credibility

High-quality visual content & campaign photography

Royal endorsements creating prestige

Authentic sustainability narrative

Loyal customer base with multi-generational appeal

Quality product range with strong brand positioning

Critical Gaps

Minimal paid digital advertising (Google, Meta, TikTok)

Basic e-commerce platform lacking advanced features

Underdeveloped email marketing & automation

Limited conversion optimization & A/B testing

Lack of sophisticated marketing automation

Insufficient analytics infrastructure & attribution

Strategic Insight

Andiata's digital presence centers on organic reach and editorial credibility rather than performance marketing. With virtually no paid advertising, this represents the most significant opportunity for a new ECOM & Digital Marketing Manager to drive measurable growth. The foundation is strong—the brand has authentic stories, quality products, and royal endorsements—but lacks the digital infrastructure to scale.

Market Analysis

Competitive Landscape

Andiata's position in the contemporary premium fashion segment

Market Segment

Andiata sits firmly in the contemporary premium segment— above accessible brands like COS and ARKET (€50-150), peer with Filippa K and Samsøe Samsøe, and below luxury players like Totême and Max Mara.

Accessible
€50-150
COS, ARKET, & Other Stories
Contemporary Premium
€100-600
Andiata, Filippa K, Ganni
Luxury
€300-1000+
Totême, Max Mara, The Row

Competitor Comparison

Andiata

Target
Founded:1986
Positioning:Premium Contemporary
Price Range:€260-560
Instagram:66K
Key Differentiator:Royal endorsements, 39-year heritage

Filippa K

Founded:1993
Positioning:Contemporary
Price Range:€100-500
Instagram:500K+
Key Differentiator:Leading sustainable Scandi brand

Totême

Founded:2014
Positioning:Luxury Minimalist
Price Range:€300-1000+
Instagram:800K+
Key Differentiator:Ultra-minimalist luxury

Ganni

Founded:2000
Positioning:Contemporary
Price Range:€100-500
Instagram:1.5M+
Key Differentiator:Playful Scandinavian, viral marketing

House of Dagmar

Founded:2005
Positioning:Contemporary
Price Range:€200-600
Instagram:200K+
Key Differentiator:Swedish royal endorsements

Market Trends Alignment

Quiet Luxury

High Relevance

Understated elegance over logo-heavy fashion

Scandinavian Minimalism

High Relevance

39-year heritage provides authenticity

Professional Dressing Return

High Relevance

Core workwear expertise (blazers, pantsuits)

Sustainability Focus

High Relevance

Organic cotton, RWS wool, quality-over-quantity

Andiata's Unique Differentiators

1
Mother-Daughter Leadership

Authentic multi-generational appeal unmatched by competitors

2
Royal Endorsements

Swedish & Danish royals - prestige unique in peer group

3
39-Year Heritage

Tailoring expertise since 1986 - authenticity newer brands lack

4
Nordic-Parisian Fusion

Unique aesthetic combining minimalism with femininity

Strategic Opportunities

Growth Opportunities

Prioritized initiatives based on impact and implementation effort

Opportunity Framework

Quick Wins

High impact, low effort - immediate revenue lift

Strategic Initiatives

High impact, requires investment - sustainable growth

Long-term Investments

Strategic foundation - competitive advantage

Quick WinsHigh Impact, Low Effort

Email Marketing Automation

Impact: HighEffort: Low

Welcome series, cart abandonment, post-purchase flows

Google Shopping Campaigns

Impact: HighEffort: Low

Launch product feed with Shopping ads

CRO Quick Wins

Impact: MediumEffort: Low

Free shipping progress bar, trust badges, urgency

Shoppable Instagram Posts

Impact: MediumEffort: Low

Activate Instagram Shopping with product tagging

Strategic InitiativesHigh Impact, Medium-High Effort

Performance Marketing Infrastructure

Impact: HighEffort: High

Build paid search, social, and retargeting programs

E-commerce Platform Modernization

Impact: HighEffort: High

Optimize Shopify for personalization & conversion

Customer Data Platform

Impact: HighEffort: Medium

Unified customer data for segmentation & targeting

Content-to-Commerce Activation

Impact: MediumEffort: Medium

Link journal content to products, SEO optimization

Loyalty Program Enhancement

Impact: MediumEffort: Medium

Tier benefits, referrals, exclusive access

International Market Expansion

Impact: HighEffort: High

Digital campaigns for France, UK, Germany

Long-term InvestmentsStrategic Foundation

Branded Resale/Circularity Program

Impact: MediumEffort: High

Official resale platform for sustainability credentials

Omnichannel Experience

Impact: HighEffort: High

Online-to-offline integration, click-and-collect

AI-Powered Personalization

Impact: MediumEffort: High

Product recommendations, dynamic content

Recommended Strategy

Six-Pillar Digital Strategy

Comprehensive approach to digital transformation and sustainable growth

Performance Marketing

Pillar 1

E-commerce Optimization

Pillar 2

Email Marketing & Automation

Pillar 3

Content & SEO Strategy

Pillar 4

Analytics & Data Intelligence

Pillar 5

Omnichannel Integration

Pillar 6

Performance Marketing

Strategic initiatives and key metrics

Key Initiatives

  • Google Shopping campaigns targeting high-intent product searches
  • Meta advertising (Instagram/Facebook) for brand awareness and retargeting
  • TikTok ads to reach younger audience with brand storytelling
  • Dynamic remarketing to convert website visitors
  • Budget allocation: 40% Search, 40% Social, 20% Display/Retargeting

Success Metrics

ROAS: 4:1 targetCPA: Reduce by 30%CTR: 2%+ on Shopping ads
Implementation Roadmap

Phased Implementation Plan

90-day launch plan and 12-month rollout timeline

90-Day Launch Plan

12-Month Rollout Timeline

Q1
Platform & performance basics
Email automation
Paid media live
Analytics setup
Q2
Automation & optimization
CRO improvements
Segmentation
A/B testing
Q3
International expansion
New markets
Influencer program
Loyalty enhancement
Q4
Advanced capabilities
Personalization
Omnichannel
CDP implementation
Expected Impact

Projected Outcomes

12-month impact projections and success metrics framework

+50-75%
E-commerce Revenue Growth
12-month projection
+25-40%
Conversion Rate Improvement
Through UX & CRO
15-20%
Email Revenue Contribution
Of total revenue
-20-30%
Customer Acquisition Cost
Reduction through optimization
+15-25%
Average Order Value
Through bundling & upsells
10-15%
International Revenue
From new markets

Success Metrics Framework

Revenue Metrics

Total revenue
Revenue by channel
New vs returning revenue

Conversion Metrics

Overall conversion rate
Mobile conversion rate
Channel-specific rates

Customer Metrics

CAC by channel
Customer lifetime value
Retention rate

Marketing Metrics

ROAS by channel
Email open/click rates
Organic traffic growth

Risk Mitigation & Considerations

Limited Resources

Prioritize highest-impact initiatives first, use automation to scale efficiently

Brand Positioning Constraints

All marketing must maintain sophisticated brand voice—avoid aggressive discounting

Organizational Change Management

Introduce performance marketing gradually, educate stakeholders on data-driven approach